Central Group, Prescot

Central Electrical were founded by Mike Sutton in 1972, and have flourished in providing engineering services to a growing base of clients, both blue chip and SME, from its base on Merseyside. Central are a well-established partner in both the ABB Motor Service Partnership and the ABB Drives Alliance, and recorded the highest sales of any ABB motor partner in 2005, recognised by ABB with an award.

As a member of the AEMT, they provide motor and drive sales, service and repairs, but have also moved into many other areas, such as project management, site services and maintenance, and in recent times have forged ahead with their Motor Management scheme, and have helped to drive the development of EMIR Professional in this area.

Location : Prescot, Merseyside.
System : EMIR Professional System

Project Background

They installed EMIR in February 2004, after a relatively short purchasing process [Ed: we are always grateful for these!], and it was clear that EMIR met 90% of their requirements straight ‘out of the box’ and was a big improvement on their existing system, that they had struggled to develop to meet their own needs.

As Shaun Sutton, Sales and Marketing Director, says “We have had quite a hard time with our IT, and despite our best efforts and considerable expense with our previous system, we hadn’t managed to get a solution that we were happy with. We were delighted when we discovered EMIR and could see that it was designed for our type of business, and that made it an easy decision to purchase EMIR. Not only have we saved considerable expense on the cost of our old system, but we have also been able to customise EMIR in a short time-frame to allow us to take our IT forward in line with our business goals in providing the best customer service we can.”

Solution

System : EMIR Professional System
User Licenses : 15
Modules : Basic, Stock, Purchasing, Quoting, Finance, Motor Management

Now a well-established EMIR Professional user, Central continue to help push the product forward, as do our other users, and they continue to benefit from the sharing of new functionality across the Professional user base.

Customer Feedback

As Carl Murphy, General Manager says, “We are very comfortable with the knowledge the EMIR Professional will continue to develop in line with our needs, and that we can benefit from the best practice that is shared and promoted by using EMIR. We look forward to working with EMIR, and the guys at Solutions in I.T. and FHG, for many years to come.”

Visit www.gocentral.co.uk


Date of Issue : May 2006

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