Wilson Electric, in Battersea, have been established since 1951 providing sales, repairs and servicing for all types of electrical and mechanical equipment including electric motors, pumps, fans and gearboxes. They are fully equipped to offer a wide range of services from rewinds, overhauls, on-site servicing, bearing vibration and analysis, balancing, energy management and control engineering.
Location : Battersea, London
System : EMIR Professional System
User Licenses : 5 [x 2 companies]
Modules : Basic, Stock, Purchasing, Quoting, Finance, Asset Management
Date of Issue : October 2005
They are the UK distributor for Electro Adda of Italy, but are able to supply electric motors by all of the leading manufacturers. They are also approved suppliers, stockists and repairers for Remco, SSD (Eurotherm) Drives, ABB Drives, Crompton Control Gear, Fairford Soft Starts, Lowara Pumps, and DAB Pumps.
They originally purchased EMIR Standard at the end of 2003, and their primary driver for doing so was finding a system that would track the job costing process in an integrated solution, ensuring that all costs were recorded from labour, materials, and purchases.
The introduction of EMIR coincided with a dramatic increase in business and higher-level sales at better margins. Graham is convinced that EMIR paid for itself within the first couple of months. “There is no doubt that EMIR lead us to recover costs that were simply missing from our costing process previously and as a result it has paid for itself, probably 10 times over, within the first year of its use.”
With business expanding rapidly, Wilson’s have recently decided to upgrade to our Professional system - a process that was completed earlier this month. The many enhanced and additional features, such as stock part serial tracking, user based priority profiles, enhanced technical details and greater sales based functionality are now directly needed to cope with the level of business they are achieving today.
As Graham says, “Without a doubt, we have learned a lot about computers in the last 18 months. EMIR was our first real business management system, and we were delighted to find that there was an upgraded version of EMIR, in EMIR Professional, that we could move to that will help us to cope with the further demands of our fast growing business, in both keeping detailed costing records and helping us to provide excellent customer service.”
Thanks to Graham and all the staff at Wilson Electric for agreeing to be our Case Study in this issue, and we wish them every success with their EMIR Professional system.