ADC Electrical, Tyne & Wear

ADC Electrical were formed in 1974 and initially traded from Southwick, Sunderland, but in 1994 they moved to their current 14,000 sq. ft. base in Washington, Tyne and Wear. Initially the company was formed to provide a repair/rewind service of industrial electric motors to the shipbuilding repair and engineering businesses in the North East.

It quickly extended the base so as to provide a similar service to all types of industry. The core business was extended to include the supply of new electric motors and the manufacture of air-cooled transformers and iron and air chokes.

Location: Washington, Tyne & Wear.
System: EMIR Standard System ['pluggable technology' version]

Project Background

They first installed EMIR in April 2003, and started with a 5-user EMIR Standard system featuring the Stock, Purchasing and Quoting modules, which they quickly expanded to include the Finance module, and are now currently running with 7-users.

The installation of EMIR was a big step for ADC, as previous to EMIR, they only had an accounts package running on a single computer. So, to suddenly move to a 5-user networked solution that managed the whole of the business was quite a brave decision, as their Chairman, Jim Lamb, describes: “As part of growing the business, we knew that we had to make our administration and job costing easier and faster, and we were delighted to find EMIR as it was a system that fitted the business well. We didn’t have to change the way we worked to use EMIR, as it worked the way we did. This was essential for us, as we couldn’t afford the time for a steep learning curve and really needed it to work for us immediately.”


ADC have upgraded their original EMIR system to the latest “pluggable technology” version as they continue to expand the use of EMIR, and are now emailing directly from EMIR as well as using all the latest EMIR functionality to their benefit.

System : EMIR Standard System ['pluggable technology' version]
User Licenses : 7
Modules : Basic, Stock, Purchasing, Quoting, Finance, Asset Management

Customer Feedback

General Manager, Chris Carrick, who has been instrumental in adopting EMIR into ADC’s daily life, says further, “We have seen EMIR as an important part of the growth we have seen as a company, and it continues to provide all the information and time-saving features that we need to help grow the business further without the need for more administration staff.”



Date of Issue: February 2006

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