We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.
“Having worked in engineering for over 15 years this is the first time I have used a system which fits the business so well. It’s simple layout is easy for everyone to use; you don‘t need to be a computer expert. The ability to record photographs, test results and any other documentation in one place is brilliant. It’s an awesome system when answering customer queries on the phone because everything you need to know is at the click of a mouse. I would have no hesitation in recommending EMIR – it’s awesome!! “
“We are delighted to have found a system that is so well suited to our business and at such a reasonable cost. We would have no hesitation in recommending EMIR and Solutions in I.T. to anyone considering purchasing such a system.”
"The CRM installation was very straight forward and the training & support we have received was excellent. (...) I have no doubt that this is going to help us improve our account management process and ultimately have a positive impact on the bottom line. It’s also reassuring to know that Solutions in IT are always on hand to provide support where we need it. They could not have been any more accommodating in terms of tailoring their service and product to our particular needs. We really appreciate it."
“It certainly took me a while to make the decision to purchase EMIR as I was wary about changing our system to completely computerised. Once the system was loaded up (...) we haven’t looked back. I can’t believe how much time it is saving us, I would say we have already seen a 50% time saving with our administration (...). The system is also helping us to manage our stock a lot easier as well. All in all I am absolutely delighted with the EMIR system and would have no fear in recommending it to any other business”.
“I am pleased to have found a system that is so suited to my business and at a very reasonable price. EMIR Easy is a great match for my business needs and together with the Winding Details Database, provides a total solution to my job management needs. I have been very impressed with Easy and the service that comes with it.”
"We had to choose a business management solution that would suit our business well and could grow with our needs as an organisation. (...) It was an easy decision to bring EMIR into our organisation as the system of choice. We are delighted with how the system has helped us to manage our business and that our sister company in Dubai has taken it on board too. (...)"
"As one of the first users of EMIR, way back in 1995, we have moved from the DOS to the Windows system, and seen many enhancements along the way. One thing has remained true for all this time, and that is that we have been able to rely on EMIR, and the support service provided, to ensure that our company has an I.T. system that is both suited to the business and always available."
“We could have simply upgraded our existing system, but felt that the extra functionality provided by EMIR (...) was worth the investment. We now have one system that allows us to manage our workload and measure the profitability of each site separately, as well as (...) the company overall. EMIR has proved an excellent choice to help us manage our considerable expansion in recent times, and we have also found that the ability to customise EMIR has been extremely useful to help us meet any new business requirements.”
"The EMIR system has allowed me to control the business much more effectively by reducing operating costs, and allowing business expansion without the expected associated increase in costs. But more importantly my staff would not change back to our old system for the world."
"EMIR is an ideal tool for us because it is already perfectly suited to the pump and motor industry. We have been able to use it with minimal customisation and it is quick to learn and logical to use. The support from Solutions in IT has been exceptional, with them working as a true partner to us. Customisations have been fast and painless. Working with Solutions in IT has been the best supplier service that I have ever experienced. I would personally recommend EMIR as an excellent solution for other Electro-mechanical businesses."
"Following the implementation of EMIR the day to day processing of repairs has improved dramatically. It’s simple, easy to use and, along with the support provided, it's proved to be exceptional value for money. I have no hesitation recommending EMIR software and support package."
“From our point of view, EMIR Professional has proved to be an excellent choice. The suitability of the functionality to our multi-site operation allows us to manage our entire business very closely, and the quality of service and support we have received means that the implementation of EMIR and EMIR’s day-to-day operation since, have both gone very smoothly.”
"We purchased the EMIR Professional system because it suited our business methods and practices very closely – it was an easy decision for us to make! We were delighted with how quickly we were able to get fully running on the EMIR system, as we went ‘live’ across our business within two weeks of the system being installed. The system has proven to be fast, reliable and easy to use, and we are therefore happy to recommend EMIR."
"It's so easy for everyone to use, and all our records are now readily accessible within seconds. (No more searching for hours for that lost piece of paperwork). The EMIR Finance system holds so much information that our audit went extremely smoothly, and finally the ability to tailor the system to our own individual needs at a very reasonable cost is brilliant."
“I am pleased to say that we have seen fantastic growth at WGM in recent times and it was critical to us that we chose a system that would give us total control of our business to ensure that this growth could be managed successfully. We have been really pleased with the EMIR software and the fact that we can customise it to suit our expanding business. It has given us the basis to rapidly increase our workload and turnover without losing sight of the importance of delivering a quality service and managing profitability.”
"We have used EMIR for around 10 years now and have been delighted with the way it fits our business. It is great that there is a package written specifically for our industry, and has helped us to manage our Pumps and Motor service business. We would certainly recommend EMIR to businesses that repair, service and sell pumps or motors."
"The EMIR system has been superb and the company has definitely moved forward as a result. EMIR has all the facilities to generate the reports we need whilst the job costing and invoicing processes have been accelerated markedly. It's really helping to bring our company into the 21st Century."