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Detailed Services Ltd., Manchester

Detailed Services are based in Trafford Park, Manchester, and provide repair and site services on all types of Motors, Gearboxes, Fans and Pumps. They are also stockists of Brook Crompton and Rotor UK motors.

Location : Trafford Park, Manchester.
System : EMIR Standard System [Upgrade from Easy]
User Licenses : 2
Modules : Basic, Stock, Purchasing and Quoting
Date of Issue : August 2007

Detailed Services first purchased EMIR Easy in June 2006, having seen the system in operation in JB Rewinds, Warrington. They purchased a two-user Easy system and made good use of the Help Videos as they learnt to use and fit the system into their working practices. This went well and EMIR Easy soon became the backbone of their job costing and invoicing process.

They happily ran with their EMIR Easy system for a year, and then realised that it was time to expand the role of EMIR to help meet the needs of their fast growing company, and so they recently decided to upgrade to EMIR Standard. This has allowed them to add Stock Control, Purchasing and Quoting functionality to enhance the basic job costing and invoicing operations provided via EMIR Easy.

Cheryl explains why the upgrade was required and why she was confident that EMIR Standard would be the right choice for them:

“The upgrade provided the facility for all trained staff to quote customers directly in a professional manner incorporating a precise description of the work to be undertaken together with a photograph of the job. Additionally, administration time has been reduced due to the flexibility of the stock control and purchasing system enabling costs to be directly attributed to individual jobs.”

The upgrade was installed, their existing data preserved and migrated, and training was provided on the new modules to ensure they could make use of the upgrade from day one. They now have an EMIR system that covers most of their business needs, and are confident that EMIR will continue to satisfy their needs as they look to further expand their business in the future.

As Cheryl continues, “DSL can now drive the expansion of the business forward, confident that the EMIR software can support the growth whilst at the same time offering user-friendly and functional software.”

Visit www.dslengineering.co.uk

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