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Fluid UK Ltd.

Fluid Engineering UK, based in Merseyside, was established in 1996. Since then, it has steadily grown into one of the North West’s premier pump supply and repair companies. With 9 users on EMiR Professional, Fluid UK also purchased EMiR-Cloud, our hosted server solution.

About Fluid UK

Fluid UK have a vast and varied wealth of pump and pumping knowledge. They have served all sectors of the industry for many years, from waste water to petro-chemical, pharmaceutical, and food production. Their recently opened purpose-built Service Centre and Offices in Wallasey, they are ideally situated to service the concentrated industrial areas of Liverpool, Ellesmere Port, North Wales and North West Cheshire.

Like many businesses in the UK, Fluid UK struggled to know what to do after their IT systems came to the end of their workable lives. Previously, the solution was to replace ageing servers and refresh Microsoft licenses. Now, as Fluid UK have found, there is a much better solution.

“The thought of replacing an old server in the business and the valuable time it would take away from what is important wasn’t something that we wanted to do again.  Apart from the large upfront costs for such a project, the business would face extensive disruption while the work took place and then there would inevitably be some issues as the new server settled down.”  

Jamie Dawson, Managing Director

EMiR-Cloud removes the time and disruption that server replacement could cause. Using a hosted server avoids the responsibility that comes with an on-site server – maintaining software updates, email services, and ensuring that accurate backups are valid and restorable in the event of an emergency. Fluid UK’s data and software systems were moved to EMiR-Cloud with minimal disruption, and the service is now monitored by a dedicated EMiR support team.

Modules and Extensions Purchased


What Fluid UK Have to Say About EMiR

“EMiR-Cloud is quick and ultra-reliable. I have online access to EMiR Outlook and Sage, my main two applications, along with all of my data and photographs somewhere I can trust.The added benefit is that my engineers can also log onto EMiR with their laptops whilst out on-site or at home and update jobs easily. This cuts down on delays in invoicing and any inaccuracies that may occur in the life of the project. I have peace of mind that everything is now taken care of.”

Jamie Dawson, Managing Director

EMiR-Cloud is available for all sizes of company and can accommodate all of the software your business uses including EMiR, Microsoft Office, and other key business applications and their data. The installation of EMiR-Cloud allows you to pay monthly for your IT services and avoid large upfront capital costs. It is easily accessible and a very cost-effective alternative to on-site servers.

We thank Jamie and all the staff at Fluid UK for being part of this case study and hope they continue to develop alongside their EMiR Professional System. 

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