EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

2019 - 25 Years of EMiR

With 2019 coming to an end, our Director, Gary, takes a look back on how EMiR Software has developed over the last year.

As we draw near to the end of another year, I wanted to take a look back on what EMiR Software has achieved this year.

Of course, in 2019 we celebrated the 25^th year of EMiR software. 25 years since I first wrote the original code and launched EMiR… a lot has changed since then! I began then as a sole trader back in 1994, but here we are ending 2019 with 15 staff spread across the country in our Harborough office, Newcastle, and our team of developers down in Harlow.

So, what’s happened in this year? Firstly, we were part of three different industry awards! In the IT Europa Awards we were runners up in the Vertical Market Solution Category. EMiR Smart Site was nominated for Product of the Year in the Pump Industry Awards, and both EMiR Software and EMiR Professional 2019 were nominated for Supplier of the Year and Product of the Year respectively at the AEMT Awards. Whilst we are yet to win, it was great to be in the presence of such hard-working, well-respected people in the industry… and there’s always next year!

In terms of the EMiR Team, we’ve grown by two people in 2019! We’ve taken on another apprentice, Charley Pounds, as well as my daughter, Lara, as part of our sales and marketing team. Plus, Josh Bottomley, our first apprentice, has just passed his Level 3 and Steve Ashman, our Business Development Manager, celebrated 5 years with the company – so good news all round!

As always, there’s been a bit of golf in the year, with EMiR Software attending golf days hosted by both the BPMA and the AEMT. The AEMT Golf Day back in September was a special one, since we sponsored the event to celebrate 25 years of EMiR! On top of that, the EMiR Software Team actually won the team score award on the day, narrowly beating ABB on the back nine!

The highlight of the year for me though, has to be our Customer Open Day which was held at St. George’s Park, the home of England football training. We unveiled EMiR Professional 2019, Workshop Routing V2, CRM V8 (!) and the latest Smart Site update, but the best part for me was seeing all of our customers have a great day thanks to the effort put in by every member of the EMiR Team. Each year, before the Open Day, I say we’re never doing another one because of all the hard work it requires… and every year, immediately after, I say when are we doing the next one! It’s great to see the team’s hard work pay off, and to hear the positive things our customers have to say. Here’s to the 2020 Open Day!

If you haven’t yet had the chance to watch our Open Day highlights video or the movie trailer-style video of the EMiR and Partners vs Customers football best bits then I highly recommend you do! It was a great day and I appreciate every single customer that made the trip.

It’s been a great year for EMiR Software, and I just want to thank all of our customers for their continued support and hope they have a great 2020! And… I wish you an EMiRy Christmas!

Cheers,

Gary

Hidrostal Ltd. Ms Annette Boulter

"EMiR is an ideal tool for us because it is already perfectly suited to the pump and motor industry. We have been able to use it with minimal customisation and it is quick to learn and logical to use. The support from Solutions in IT has been exceptional, with them working as a true partner to us. Customisations have been fast and painless. Working with Solutions in IT has been the best supplier service that I have ever experienced. I would personally recommend EMiR as an excellent solution for other electro-mechanical businesses."