EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

May 2014 sees the release of EMiR-CRM V3

22/05/14 May 2014 sees the release of EMiR-CRM v3

What is CRM?
It seems hard to imagine the days when as young sales people we would have a car boot full of dot matrix printed sales reports, a Filofax containing all of our customer numbers and a pocketful of small change to ring in our orders from the local phone box. The business world has thankfully changed. The use of not only mobile phones, but web enabled devices ensures we have all we need in miniature whenever we need it.
CRM is a web enabled extension of your office environment. A place to view all the information you need to meet the objectives of your sales calls. I mean, who wouldn’t want to check to see if their customer was on stop, what orders had been met or delayed and the situation of any outstanding opportunity. Integrated CRM gives you this live information wherever you happen to be.

How does EMiR-CRM help me?

The connection between the core EMiR application and CRM is seamless, each side sharing what’s important. EMiR CRM can be deployed to every member of your staff at no extra cost, this is an unlimited user extension.
Why stop at customer information when you can just as easily hold supplier and internal communications as well?
Each user can view a full history of all calls, emails and meetings viewing attached documents and pictures as required.
The dedicated follow up system in EMiR CRM ensures that tasks and sales opportunities are never forgotten, even if a member of staff is away from work.
By storing all of your prospect information in EMiR CRM a business can begin regular direct and email marketing to inform the next generation of customers and create more business.

“I’ve been involved in the development of Version 3 since I started here in February. I’m pleased to say that EMiR CRM has added much needed structure to the sales and support function of Solutions in I.T. With the company spread across three locations in the UK, it is important we are all up to date with the contact that our customers have with us. With V3 at our fingertips, the information we need is always at hand.”

Steve Ashman, Business Development Manager, Solutions in I.T.