EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

Thank you Westin Drives

18 years as a valued customer!

For a business system implementation to be successful, it not only takes great software but a special relationship between the customer and the supplier!

EMiR Software provided by Solutions in I.T. are delighted to celebrate a work anniversary with Westin Drives this month, 18 years as a valued customer.

Westin Drives have been providing electro-mechanical engineering services for over 100 years. Their commitment to providing high quality service has never faltered throughout those 100 years.

Westin Drives offers a quality professional rewind and repair service that goes beyond the normal practices of smaller workshops. For example, a full health check on equipment, as a stand-alone item or part of its primary installation, is provided, no matter what the reported issue. A repair by its engineers is not only guaranteed, but meets the highest industry tolerances.

Group managing director Ian Sheppard says: “The last thing customers want is to spend good money for a rewind, only to find that they later have three or four days of lost production through failure of the same component or a related issue. This focus on quality is inevitably be the key to our success.”

Westin Drive use EMiR Software for Job Management & Costing, Purchasing and Stock Control. These core modules enable the seamless process of booking in new repair work, following the status of inspection, repair and testing and recording all associated time, parts and test results. In addition to this they have implemented the EMiR CRM Extension which provides a total picture off all activity related to customer service.

Westin Drives brings a fresh approach to the industry. Operating from a 21^st century service centre attached a 19th century mill, it combines the best of innovation and tradition. With a laser focus on the customer, it has shed the old mentality of the engineering world to present a bold approach to problem solving and with capabilities and a drive for quality well above the industry standard.

To find out more about Westin Drives please visit - https://www.westindrives.com/

(Picture Westin Drives Workshop)

W. J. Mathews, Jamie Pym

"We use EMiR on the day-to-day. So, we’ve got Smart Site which is up and running on our phones and we can go up to customers now and get them to sign paperwork which is very interesting, and I’m sure we were actually the first company to kind of trial it for them. It’s going good! We first started trialling EMiR 3 or 4 years ago. Solutions in I.T. are very good! They’re very knowledgeable in the equipment that they’re selling. If we’ve got an issue with something there’s always someone there at the other end of the phone."