EMiR Software

EMiR, the market-leading integrated business management system, for the electro-mechanical industry.

EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.

Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.

Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.

Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…

EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!

DECiR is our five step proven process for successfully getting EMiR up and running in your business!

Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!

Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.

Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.

Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.

On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.

This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.

Listed here are a selection of companies that have purchased EMiR to help run their businesses.

Here you can see short video interviews with some of our clients! Click on the customer to view their interview.

With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.

We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.

We're Hiring!

12.06.20 Looking for your next role? We're searching for a Team Leader for our Cloud Server Support Team.

Cloud Server Support Team Leader

This is a technical role that has two distinct parts:

1. Manage a small team of hosted support engineers to provide 1st line support for our Cloud servers and Remote Backup products [CloudBerry and Veeam]. You will be dealing with a growing number of clients and providing initial support to ensure smooth operation with any serious matters escalated to our cloud hosting partners. This is an area of the business that is growing rapidly so both your role and your team will grow accordingly.

2. Help to manage and design our 'Dashboard' reporting system, developed by the same team, using our EMiR product data [with Codeless/Orbis] Task Centre and Microsoft's Power BI. Essentially, Task Centre will be used to write data extraction queries in a form that can be directly turned into useful and changing key business information in a graphical and informative format via Power BI.

Ideal candidate

The ideal candidate will be at least 'A' level (or equivalent) educated with a knowledge of basic Windows Server Administrative tasks, such as creating users, configuring Outlook 365 Email accounts, managing remote backup applications and checking Server Logs and the knowledge of how to stop and start services, install software, etc. Any knowledge of SQL, databases queries and graphical reporting will be an advantage.

As team management will be an important and growing part of the role, any experience in heading up cloud server projects or managing teams would be an advantage, but the willingness to take on the responsibility and want to manage a team are equally as important. We are a process driven company and it is important you can follow and help improve our processes for support and development.

Previous work experience in an IT customer support role is important along with a cool head, positive phone manner, excellent communication skills and a customer care philosophy. You need to be organised and hard-working and willing to go the extra mile to ensure that our service runs smoothly.