EMiR, the market-leading integrated business management system, for the electro-mechanical industry.
EMiR Software is developed around Core Modules and a Series of Extension. The Job Management and its associated Modules are coloured orange in the block below. The Extensions each have their own colour and link with the Job Management Modules. Please click on any Module or Extension in the image below for more detail.
Solutions in I.T. are here to help advise you and provide the best I.T. solution for your business. We usually only provide these services to our existing EMiR customers. View our services to see how we can help your business.
Your EMiR system will come with helpdesk and technical support free for 60 days and then via a recurring annual contract, to ensure you have help available if you need it and that your system is kept in fully working order.
Whether you run a small business or a large corporate organisation you have to give consideration to your computer network. Like all pieces of capital expenditure which depreciate over time, you have to maintain the asset, ensuring that it is fit for purpose and that takes skilled resource. You can, of course have the expense of replacing equipment on a regular basis to ensure that failures are minimised, or you have an alternative…
EMiR Maintenance contracts come in 3 flavours: Bronze, Silver and Gold. They all provide excellent value for money and ensure you are able to add any of the newly developed features for EMiR to your system for a flat fee - so you never need to go through a formal 'upgrade' process again. Simply put, your system is always up-to-date with the best functionality EMiR has to offer!
DECiR is our five step proven process for successfully getting EMiR up and running in your business!
Remote Backup and Data Storage is a vital component of any IT system and we thoroughly recommend you use our EMiR Backup solution to keep all your data [not just EMiR data] safe and secure with minimal effort on your part!
Every EMiR installation has a project management plan and we can extend this to include any IT projects you wish to undertake.
Solutions in I.T. offer training services to help you and your staff get up and running with EMiR.
Initial training on EMiR is provided on-site with the sale of our Professional systems. Additional on-site training can be designed and provided based on your needs and your staff requirements.
On-line training is available via our eMiR-Learning platform which has a variety of courses available and each has an associated test to achieve certified EMiR qualifications. We can also provide custom one-to-one on-line training, dealing with specific requirements.
This section lists Testimonials and Case Studies from our existing customers as a testament to the quality of EMiR and the service we provide.
Listed here are a selection of companies that have purchased EMiR to help run their businesses.
Here you can see short video interviews with some of our clients! Click on the customer to view their interview.
With around 170 implementations of our software in the UK, Ireland, South Africa, Dubai, Azerbaijan and more, we have many clients to choose our case studies from. Please read some of them below.
We are fortunate to have many customers who appreciate our products and services! Below are comments from some of our satisfied customers.
New version of Smart Site V6 is available!
There are many new options in V6, but some of the key features are listed here:
1. Multiple Assets per job. Instead of creating a separate job for each asset, you can now visit to service many assets on one job number.
2. Request a job. If an engineer wants to request a job to work on, instead of being assigned it, then this is now possible in Version 6.
3. What 3 Words. You can now store W3W against a delivery address and this shows on the app to aid your engineer’s navigation.
4. Record Observations and Recommendations text comments against photos, which are then stored against the job and can be transferred to print on Quotes too.
5. Send cloud document “links” to Smart Site, which allows the engineer to update them live to the cloud storage [such as Google Docs, One Drive, etc.]
Please take a look at the video by clicking on the image below and introduce yourself to these new fetures.
Once you have watched the video and understand the new options available and how to use them, please email email@example.com to get your personal instructions to download the latest version.
Note: Version 6 is not yet available for general release on Google Play Store or the Apple Store, but we can invite you to download it, so you must contact support to arrange your update.
We hope you enjoy the new features of EMiR Smart Site V6.
Please click here to see how Dashboards make it easy for you to make decisions that matter!
EMiR have been working with Fenflow , formerly Shoebridge Engineering, for many years and in that time we have helped to support their tremendous…
"We have used EMiR for around 10 years now and have been delighted with the way it fits our business. It is great that there is a package written specifically for our industry, and has helped us to manage our Pumps and Motor service business. We would certainly recommend EMiR to businesses that repair, service and sell pumps or motors."
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